Avaya Phone Manager

Avaya IP Office Phone Manager - Avaya Phone Manager software is available in two formats Phone Manager Lite and Phone Manager Pro by using these applications correctly organisations can improve productivity and implement CTI Computer Telephony Integration.

Phone Manager Lite/Phone Manager Pro

Avaya Phone Manager - The Avaya Phone Manager application offers control of the telephone from the user’s PC. Avaya IP Office Phone Manager is available in three versions: Avaya Phone Manager Lite, Avaya Phone Manager Pro and Avaya Phone Manager PC Softphone (VoIP mode).
Avaya Phone Manager Lite is a free IP Office application that allows all employees visual access to features and capabilities, including setting up/holding conference calls. Avaya Phone Manager Lite works with affordable analog and entry-level digital or IP phones—while still offering advanced telephone functionality via a networked desktop PC.
Avaya Phone Manager Pro builds upon Avaya Phone Manager Lite by offering a wealth of additional features, including integration with contact management packages for screen popping, voicemail control with VoiceMail Pro, and personal phone number directory.
Avaya Phone Manager PC Softphone offers the same functionality and GUI interface as Phone Manager Pro. The difference is that no phone terminal is needed—conversation actually takes place via the user's PC. (The physical setup must include a headset/microphone connected to the PC’s soundcard or USB port.) Phone Manager PC Softphone offers a significant advantage for mobile users with remote access to the LAN—who can use a “phone within their laptop” with all the features available as in the office.

Benefits
• Enhances productivity
• Supports more effective call handling—increasing customer satisfaction
• Save money—combine Phone Manager applications with entry-level phones
• PC Softphone supports mobile, travelling workers. Lowers long-distance costs. Makes it easier for travellers to stay in touch with co-workers and customers

Related Links:
| Avaya Corporate Overview | Avaya Product Summary | Avaya Small office | Avaya One-X | Avaya IP Office 500 | Avaya IP Office 412 | Avaya IP Office 406 | Avaya Handsets | Avaya 5402 Handset | Avaya 5410 Handset | Avaya 5420 Handset | Avaya 5602 Handset | Avaya 5610 Handset | Avaya 5621 Handset | Avaya 4610 Handset | Avaya 4621 Handset | Avaya EU24 BLF | Avaya Voicemail | Avaya Embedded Voicemail | Avaya Voicemail Lite | Avaya Voicemail Pro | Avaya Phone Manager | Avaya Phone Manager Lite | Avaya Phone Manager Pro | Avaya Call Recording | Avaya Multiple Site Networking | Avaya Compact Contact Centre | Avaya Headsets | Avaya Components |